Employee Healthcare Literacy Pays Dividends

January 29, 2021

Low health literacy leads to more hospitalizations and less use of preventive services which drives up group and enrollee costs. Well informed empowered employees make smarter, more cost-effective health care decisions. The key to smart, money-saving decisions includes comprehensive, ongoing communications programs that educate employees to give them the information they need to make those wise choices. Low health literacy leads to more hospitalizations and less use of preventive services which drives up group and enrollee costs. Both the "what" and "how" are key, so the information must be important, and the presentation must be engaging. Multiple channels, including mobile apps and websites, should be used to deliver the messages and vital information for member decision making.

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